Terms and Conditions
Terms and Conditions
Currently, Black Tech Group boasts an extensive portfolio of smart home and electro IT products from over 20 brands. We have significant expertise in product distribution and partnerships with leading retailers such as Altex, Carrefour, Decathlon, eMAG, evoMAG, and PC Garage, as well as major mobile phone operators Vodafone and Orange.
The owner of this website is S.C. BLACK TECH GROUP SRL, a legal entity of Romanian nationality, with its registered office at Sos. Bucuresti Nord Nr.10, GLOBAL CITY BUSINESS PARK, Building O21, 5th Floor, Voluntari, registered with the Bucharest Trade Registry under no. J23/831/2020, with fiscal registration code RO 38781286, phone number 0755 700 555, email office@.... The site sells products exclusively within Romania.
Black Tech Group SRL reserves the right to update and/or revise the Terms and Conditions without prior notice.
Definitions and Terms:
Site: the domain … and its subdomains.
Content: all information on the site that can be visited, viewed (accessed) using an electronic device; data about the Seller; any information communicated to the Client by any means (email and/or phone) by a representative of the Seller, according to the contact details specified by the Client; information related to the goods and prices practiced by the Seller.
Seller: S.C. Black Tech Group SRL through the online store….
Client/User: an individual, legal entity, or any other legal entity who creates an account on the site and places an order.
Account: the section of the site consisting of an email address and a password, allowing the client/user to place an order or access other services. For registered clients with at least one order, the account contains information about the client/user and their purchase history on the site (orders, invoices, reviews, etc.).
Order: an electronic document that serves as a communication between the seller and the client through which the client expresses their intention to purchase goods and services from the site.
Contract: the remote contract as defined in Emergency Ordinance no. 34 of 2014, art. 2.7: "Any contract concluded between the professional and the consumer within an organized distance sales or service provision system without the simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of distance communication, up to and including the moment at which the contract is concluded."
Goods: any product, including the documents and services mentioned in the order, to be supplied by the seller to the client as a result of the concluded contract.
Specifications: all specifications and/or descriptions of the goods as stated in their description.
Document: these Terms and Conditions.
Newsletter: the means of periodic information, exclusively electronic, regarding the products and/or promotions carried out by … for a certain period, without any commitment from … regarding the information contained therein.
Transaction: the collection or refund of an amount resulting from the sale of a product by … to the client, using cash payment, bank transfer, or card processor services approved by …, regardless of the delivery method.
Review: a written evaluation by the owner or beneficiary of a product or service, based on their personal experience and the ability to make comments, appreciations, or observations (even for critical purposes) regarding a product or service.
Voucher: discount code.
Abusive Use: using the Site in a manner contrary to industry practices, regulations, and legislation in force, or in any other way that may harm Black Tech Group SRL.
Online Sales Policy:
Access to place an Order is permitted to any User/Client who opens or has an account on …. To be granted access to the service, the user/client must accept the terms and conditions.
Communication with the Seller can be done by phone or electronically (via email) using the contact details mentioned on the Site.
Black Tech Group SRL reserves the right to limit the User's access to the Service and to delete their Account if it considers that, based on the User's/Client's behavior, the existence of the Client's Account and access to the Account could prejudice Black Tech Group SRL in any way.
The prices of the goods displayed on the www…. site are expressed in lei (RON) and include VAT, according to the legislation in force.
Delivery of goods is made only within Romania.
All information used to describe the Goods available on the Site (images, presentations, etc.) does not represent a contractual obligation on the part of the Seller, being used exclusively for presentation purposes.
Contract Conclusion:
By placing an order on the … online store, the client agrees with the form of communication used by the Seller (email).
Placing an order (electronically) does not constitute confirmation of the order and contract.
The order consists of:
goods listed in the online store's offer…
clear mentions regarding billing details, payment method, and delivery.
The contract is considered concluded between the Seller and the Client at the moment the fiscal invoice is issued and received by the Client from the Seller, via electronic mail (email), phone, or SMS of the order dispatch notification.
Order Registration and Confirmation:
Products listed in the… online store's offer can be sold only based on an order.
The steps of an order are:
order registration: a unique number will be automatically generated for each registered order. The automatic issuance of the order receipt confirmation received by the Client via email serves as information and does not represent Order acceptance.
order processing: by the responsible person;
order confirmation (email): after checking the order and product stock;
order delivery: after establishing delivery details.
Orders will be honored in chronological order as they are registered in the database. Although the store uses automated stock management, situations may arise where an order containing products listed on the site with the status In Stock cannot be honored if a previous order for the same product was registered and subsequently confirmed, depleting the stock.
Products are available while stocks last.
For orders where payment is made by bank transfer, the reservation of ordered goods is for 2 days. If within this time the Client does not pay for the products (in the case of bank transfer), they will return to current stock and will be available to the next client.
Order Cancellation:
The Seller reserves the right to cancel the order without any further obligation of either party to the other or without any party being able to claim damages from the other, in the following situations, among others:
the ordered goods are no longer in stock;
the data provided by the client on the Site are incomplete and/or incorrect;
two consecutive failed deliveries;
the transaction was not accepted by the Client's card-issuing bank or the card processor approved by …, in the case of online payment;
the client's activity on the site may or may cause any kind of damage to ….
Black Tech Group SRL makes every effort to provide correct information about the price and characteristics of the products displayed on …. Black Tech Group SRL does not assume responsibility for typographical or display errors regarding prices, characteristics, or product images. If an order cannot be honored due to such errors, the Seller reserves the right to cancel that order without prior notice.
Billing and Payment:
The prices of the goods displayed on the www.... site are expressed in lei (RON) and include VAT, according to the legislation in force.
The Seller will issue an invoice to the Client for the delivered Goods.
The client is obliged to provide all the information necessary for issuing the invoice according to the legislation in force. The price and payment method will be specified in each order.
Payment for the goods can be made according to the payment methods mentioned on the page: Payment Methods.
If payment is made by bank card, it will be confirmed when the invoice is issued to the Client. Until that moment, the order value will be blocked in the client's account without being transferred to the seller's account.
If the Client cancels an order paid by bank card and the Client's card-issuing bank has authorized the banking transaction, meaning the order value has been blocked in the Client's account, this amount will be unblocked by ... within a maximum of 48 hours from the date ... became aware of this fact.
If some of the goods ordered by the Client through an order paid by bank card are not available in stock, ... will inform the client of this fact and will unblock the order value in the Client's account, if this amount was blocked on the Client's card, within a maximum of 48 hours from the date ... became aware of this fact.
In the case of online payments, the Seller is not and cannot be held responsible for any additional costs incurred by the Client regarding currency conversion fees applied by the Client's card-issuing bank if the currency of issuance is different from RON. The Client is solely responsible for this action.
Delivery:
The delivery of Goods is made only within Romania.
The Seller delivers the Goods to the Client via courier (door-to-door).
The Seller will deliver the goods from confirmed orders within a maximum of 48 hours. The goods are delivered in the original packaging of the manufacturer XIAOMI Inc - China.
The Seller will ensure proper packaging of the Goods and the transmission of accompanying documents.
The delivery time does not constitute a contractual obligation of ..., so no party can claim damages from the other if either party may be or is harmed in any way due to the breach of these obligations.
Returns:
The return of products is subject to current legislation.
All return details can be found on the dedicated page: Our Return Policy.
Voucher Use:
The voucher value (monetary or percentage) cannot be converted into cash and is non-transferable to another email address, account, user, etc. The voucher can be used only once for the purpose it was received and communicated, only by the client with the email address to which the voucher was sent, for a single order, and is valid until the date confirmed by Black Tech. Voucher delivery orders can be made only within Romania. The delivery cost cannot be included in the discount value granted by the voucher. In the case of a return request for an order using a gift voucher, the refund value of the products will be made by deducting the voucher value. Black Tech Group SRL reserves the right to verify and monitor how promotional campaigns containing a voucher component are conducted. If any fraud attempts are observed, Black Tech Group reserves the right to refuse the voucher use. If, following the communication to the client of the fraud attempt, the client does not agree to pay the full order value, Black Tech Group will consider this refusal as a cancellation request for the order and will proceed accordingly within no more than one working day from the communication. The lack of response from the client within the above-mentioned term will be automatically considered a refusal to pay the full order value and will lead to its cancellation.
Guarantees:
Each of the goods sold on … benefits from a conformity guarantee according to the provisions of Law 449/2003.
Transfer of Ownership:
Ownership of the Goods will be transferred upon delivery, after payment by the Buyer at the location indicated in the Order (understanding by delivery - signing for receipt of the transport document provided by the courier. If after the transfer of ownership the Buyer finds discrepancies between the order (invoice) and the package contents, they will notify the Seller in writing within 48 hours.
Copyright:
The information published on … belongs to the Site, therefore, this information cannot be published, transmitted, copied by any method without the prior written consent of the legal representative of Black Tech Group SRL, which administers the … site. Failure to comply with these conditions is punishable according to the law in force.
Liability:
The Seller cannot be held responsible for any damages that the Buyer or any third party may suffer as a result of the Seller fulfilling any of its obligations according to the Order and for any damages resulting from the use of the goods after delivery.
Force Majeure:
None of the contracting parties is responsible for the failure to perform on time and/or for the improper performance - totally or partially - of any obligation arising from this contract, if the non-performance or improper performance of the respective obligation was caused by force majeure, as defined by law.
The party invoking force majeure is obliged to notify the other party within 5 days of the occurrence of the event and to take all possible measures to limit its consequences.
If within 15 days from the occurrence, the force majeure does not cease, the parties have the right to notify the termination of this contract by right without any of them claiming damages.
Applicable Law - Jurisdiction:
Any disputes arising in connection with this contract will be resolved amicably. Otherwise, the competence lies with the competent court at the Seller's headquarters.